Opening Times:
08:30 AM - 07:30 PM EST
05:30 AM - 04:30 PM PST

Post Ticketing Fees

Post-Ticketing Service Fees
Applies To For Amount Per Ticket
Agent Assisted Cancellation1 Cancellation within 4 Hours of booking and Prior to Midnight of the booking date.Cancellation after 4 hours of booking but Prior to MidnightCancellation after Midnight and within 24 hours of booking (USA Web-sites Only) Free of Charge$25 Per Booking$25 Per Booking
Cancellation & Refunds (beyond 24 hrs)
  Air - Economy Air - Business/First
  Domestic International Domestic International
Agent Assisted Cancellation1 w/Future Credit $50 $50 $100 $100
Agent Assisted Cancellation2 w/Refund $100 $250 $250 $250
Changes to Existing Tickets (exchange)
Within 4 hours $25 $50 $50 $50
Within 10 days of new travel date $150 $250 $250 $250
Beyond 10 days of new travel date2 $100 $200 $200 $250
Special Services
Agent Assisted Refund or assistance with obtaining a Future Airline Credit Due any of reasons noted 3(Our Service fees are applicable upon success, but do not included airline fees) Passenger Name MisspellingVisa/Passport ServicesBaggage Related ServiceNo-Show ServicesDenied Boarding ServicesDuplicate Booking Services $50$50$25$25$25$25


We offer Special Discounts under our Compassion Exception Policy (CEP). Our CEP Policy covers Military, Senior Citizens (over 64 years), Natural Disasters, Bereavement, Youth (between 16 and 25 years), terminally ill, and people with Disabilities.

All Airline Refunds/Future Credits are subject to each airline fare rules, policies and procedures

Service fees will be converted in your local currency on the payment page.

Passenger types = Adult, child, senior, infant, student, military.

*Approximate amount

All post-ticketing service fees are non-refundable and are subject to change without fees, additional fares collected, and other charges are in addition to any airline, hotel, or car rental fees and charges. You will only be charged the final total amount.

Government imposed taxes and fees are subject to change. You will only be charged the final total amount as shown.

1. Most of our airline tickets are non-refundable. Only available if our Travel Suppliers’ fare rules allow cancellation and refunds, and we have accepted your request for a refund, you are not a "no show" (most "no show" bookings are in-eligible for any waiver from suppliers for refund processing), and if we are able to secure waivers from suppliers to process this requested cancellation and refund.

2. Most of our airline tickets are non-refundable. Airline Refunds/Future credits are subject to airline fare rules, policies and procedures.

3. Special Services - All Services noted are on a Request Basis Only and are subject to each Airline's review and approval process along with their fare rules, policies and procedures.

Name Misspelling - Passengers name on their airline ticket does not match their passport or other universally accepted government ID

Visa/Passport - A Visa/Passport decline letter is normally required in order to process a request.

Baggage - please retain all receipts and baggage tags

No- Show - Documentation advising why you were unable to make your scheduled departure will be required

Denied Boarding - Documentation as why you were denied boarding of your scheduled departure will be required

Duplicate Tickets - Copies of all tickets, reflecting exact same itineraries booked with us will be required in order to process a refund request